WhatsApp Rent Reminders: a message on time, from a trusted number, to the people you chose
Aqarflow sends WhatsApp rent reminders to the tenant before the installment is due, on the day and after a delay, from the platform number in your office’s name and number, in fixed texts WhatsApp has approved, and only to the people you added on the contract. Your team chooses who receives; the system chooses when.
This module is in its final round of testing and is not switched on in the product yet. This page describes what you get when it is available; you can start with the product today and turn it on then.
Free for 30 days, no credit card required. When the trial ends your account moves to the Free plan, and nothing is charged.
What the tenant receives
A fixed text in the language set for them, in which only your office’s name and number, the unit, the amount and the date change.
Reminder from «your office»: the rent installment for unit A-12 in Al Nakheel Building is due on 1 November, amount 3,500 SAR. For enquiries please contact «your office number». Thank you for your cooperation.
Reminder from «your office»: we have not yet received the rent for unit A-12 in Al Nakheel Building; the outstanding amount is 7,000 SAR since 1 August. For enquiries contact us on «your office number». If you have already paid, please ignore this message.
Every message ends with the line “Sent via Aqarflow” and a Stop messages button under it.
A schedule of the tenant’s own, edited as you like
Four messages per installment by default; add, remove, and change the days, the tone and the sending time.
Three days before
A reminder of the installment’s date and amount, in a formal or friendly tone.
On the due date
A reminder that today is the day.
Three days after
A gentle note that the payment has not arrived, with the overdue amount on the whole contract.
Ten days after
A firm notice of the overdue amount, and you may add a final notice in a sterner tone.
Rules that never change
Built into the system itself, not into a setting that can be forgotten.
No message for those who paid
Overdue messages go only for an unpaid installment, whoever paid in advance gets no reminder for it, and the system reads the payments an hour before sending.
One message a day
Nobody gets more than one automatic message a day per contract, and a tenant renting several units gets one message with their count and total.
Sending hours
From 8 am to 9 pm Riyadh time only, at the hour you choose; anything queued outside it waits for the morning.
The court notice is never sent
Installments claimed in a court case get no messages, and the court notice stays on its own channels.
The tenant decides, and so do you
Consent before adding, a stop button, and permissions for who sends.
Consent before adding
A message goes only to someone you added on the contract, and with every addition you confirm they agreed to receive rent notices on WhatsApp from your office.
Stopped with one button
Under every message is a Stop messages button; if the tenant presses it or replies STOP, their messages stop at once, and only they can lift the stop.
Who sees, chooses and sends
Three separate permissions in the roles: viewing the messages, choosing the recipients, and sending, so only those you authorised can send.
A manual send when you need it
From the contract page, the collection task or Receivables, in the tone you choose with a preview before sending, recorded in the collection follow-ups.
The cost: a prepaid balance, not a subscription
You top up the message balance in fixed packs from the saved card, and a tax invoice is issued with every top-up. A message’s price is deducted when it is accepted for sending and returned if the send fails, and the account owner is alerted when the balance runs low. Before switching automatic sending on, you see the first send’s date, how many messages it holds and the estimated cost against your balance.
WhatsApp messages is a module you switch on under Modules, available on the Solo, Starter and Professional plans and not on the Free plan.
Frequently asked questions about WhatsApp reminders in Aqarflow
Remind your tenants before they fall behind
Switch on WhatsApp messages, enter your office name and number, add the tenants, and the schedule begins.
Free for 30 days, no credit card required. When the trial ends your account moves to the Free plan, and nothing is charged.